Return Policy Page

Return & Refund Policy – Srot BD

Srot BD is committed to customer satisfaction. If you are not satisfied with your purchase, we’re here to help.

1. Return Window
You may return most items within 7 days of delivery.

2. Conditions for Return

Product must be unused and in original packaging.
Proof of purchase (invoice) is required.
Perishable goods, seeds, and fertilizers are non-returnable once opened.

3. Refunds

Once we receive your returned item, we will inspect it and notify you.
Approved refunds are processed within 5–7 business days to your original payment method.

4. Exchanges
If you received a defective or incorrect item, we will exchange it at no additional cost.

5. Return Shipping
The customer is responsible for return shipping unless the error was from our side.

For return support: returns@srotbd.com

Srot BD – Empowering Every Step of Agriculture

Srot BD is a revolutionary digital agronomy marketplace that connects farmers, agricultural experts, industries, and consumers under one unified platform.
Our mission is to empower the agricultural ecosystem by making sustainable farming practices more accessible, efficient, and profitable for everyone involved. Whether you're a farmer seeking expert advice, an industry professional looking to offer innovative products, or a conscious consumer interested in safe and sustainable food sources — Srot BD is your trusted partner.

Through our platform, users can explore a wide range of eco-friendly agricultural products, access real-time expert consultations, and adopt smart farming techniques backed by data and experience. Srot BD not only helps farmers improve productivity and income but also ensures that consumers and businesses have access to quality-assured produce and solutions.

Join us in transforming agriculture into a smarter, greener, and more connected industry — all powered by technology and collaboration.